SERVICENOW PARTNER

PlanHorizon is an enthusiastic and dedicated consulting, implementation and technology partner of ServiceNow. We help our customers to benefit from the almost limitless capabilities of ServiceNow.
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WHY SERVICENOW?

Innovative


In 2018 Forbes voted ServiceNow to be the most innovative company on the planet.

Efficient


One platform, one user interface. With great functionality, performance and security and an unparalleled user experience.

Fast


ServiceNow enables customers to implement business solutions faster. The creation of the necessary “Connective Tissue” between the standard modules is enabled by ServiceNow’s “Low-Code” development environment. Less time, less Effort. Superior performance.

Long Term


ServiceNow is already in use in over 60% of the Fortune 2000 companies and will remain to be a leader in Enterprise Cloud Applications for many years to come.

WHY PLANHORIZON?

Skill Combination


We offer a combination of business consulting and expert-level ServiceNow skills to support you in the creation and implementation of business solutions and apps.

Experience


More than 14 years of experience in implementing PPM and Customer Service management solutions in 200 successful projects.

Industry Expertise


Experience and process knowledge in Aviation and Aerospace, Automotive, Pharma and High-Tech industries.

Motivation and Dedication


PlanHorizon is owner-managed and grew organically over the years. Stable and experienced teams work on long-term customer success.

OUR OFFER

Requirements Analysis, Process Consulting, Strategic Roadmap Planning
Design and implementation of ServiceNow-based solutions
for your business
Creation and execution of ServiceNow training programs
Support and Operations of your ServiceNow solutions

Wir bieten:

1

Business Consulting

Anforderungsanalyse, Prozessberatung, Strategische Planung
2

ServiceNow Implementation

Design und Implementierung von ServiceNow-basierten Lösungen für Ihr Business
3

ServiceNow Training

Erstellung und Durchführung von Servicenow-Trainingsprogrammen
4

Support & Operations

Support und Operations für Ihre Servicenow-Anwendungen

We offer:

1

Business Consulting

Requirements Analysis, Process Consulting, Strategic Roadmap Planning.
2

ServiceNow Implementation

Design and implementation of ServiceNow-based solutions for your business.
3

ServiceNow Training

Creation and execution of Servicenow training programs.
4

Support & Operations

Support and Operations of your Servicenow solutions.

INDUSTRIES

Pharma &
Life Sciences

Increased productivity, greater transparency, improved risk management and financial controlling in the development process of medical drugs and diagnostic devices.

Project example:
Pharma R&D End-to-End solution for a global Pharma company (DAX 30)

Automotive

Controlling of product development and planning processes. Increased transparency and efficiency in the development of vehicles and vehicle components. Solutions for after sales processes.

Project example:

Aviation & Aerospace

Solutions for airline operations, maintenance-repair-overhaul (MRO) and airport ground coordination. Customer Service Management solutions for aerospace manufacturers and suppliers.

Project example:

High-Tech

Increased efficiency in controlling of all project activities in product development and innovation management. Solutions for Customer Service management, After Sales and Field Services.

Project example:

Creation and implementation of a Customer Service Management solution for a leading operator of a fiber optics network
If you need further information about our customers or projects please contact us. We are happy to provide more detailed information or to get you in touch with our customers.

Industrien

Erhöhte Produktivität, größere Transparenz, verbessertes Risk Management und Financial Controlling bei der Entwicklung von Medikamenten und diagnostischen Geräten.
Steuerung und Kontrolle von Produktentstehungsprozessen (PEP). Gesteigerte Effizienz und Transparenz in der Fahrzeug- und Komponentenentwicklung. Lösungen für den After Sales Bereich.
Gesteigerte Effizienz bei der Steuerung und Kontrolle aller Projekt-Aktivitäten, bei der Produktentwicklung und dem Innovationsmanagement. Lösungen für die Bereiche Customer Service Management bzw. After Sales und Field Services.

Projekt Beispiel:

Gestaltung und Implementierung einer Customer Service Management Lösung für einen führenden Anbieter eines Glasfaser-Netzes
Lösungen für Airline Operations, Maintenance-Repair-Overhaul (MRO) und Airport Ground Coordination. Customer Service Management Lösungen für Aerospace Manufacturer und Supplier.
Wenn Sie zu den genannten Referenzen oder zu anderen Kundenprojekten weitere Informationen benötigen,  kontaktieren Sie uns bitte. Gerne schicken wir Ihnen in Absprache mit unseren Kunden weiterführende Informationen oder stellen die benötigten Kontakte zu unseren Kunden her.

Industries

Pharma & Life Sciences

Increased productivity, greater transparency, improved risk management and financial controlling in the development process of medical drugs and diagnostic devices.
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Automotive

Controlling of product development and planning processes. Increased transparency and efficiency in the development of vehicles and vehicle components. Solutions for after sales processes.
2Auto.png

High-Tech

Increased efficiency in controlling of all project activities in product development and innovation management. Solutions for Customer Service management, After Sales and Field Services.
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Project example:

Creation and implementation of a Customer Service Management solution for a leading operator of a fiber optics network

Aviation & Aerospace

Solutions for airline operations, maintenance-repair-overhaul (MRO) and airport ground coordination. Customer Service Management solutions for aerospace manufacturers and suppliers.
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If you need further information about our customers or projects please  contact us. We are happy to provide more detailed information or to get you in touch with our customers.

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SERVICENOW APPS & SOLUTIONS

Project Scorecard

Project Scorecard

Our Project Scorecard App
enables the selection of projects on the basis of predefined KPIs. The company strategy can be broken down via a balanced scorecard approach.

Capacity Analyzer

Capacity Analyzer

The Capacity Analyzer
allows a real-time overview of the actual utilization and the future requirements of resources across an organization or for selected resource-pools.

ServiceNow-Oracle Primavera Connector

ServiceNow-Oracle Primavera Connector

Out-of-the-Box bi-directional integration of ServiceNow ITBM and Oracle Primavera. Synchronization of milestones, creation of reports in ServiceNow with data retrieved from Primavera. „Remote-Control“ of Oracle Primavera from Servicenow.

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